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Pluto's Tweaker logoPluto's Tweaker
Support

Support & contact

What's in scope, what isn't, and how to reach us.

What's supported

  • Installation and uninstallation issues with the official installer or portable ZIP.
  • Questions about what a specific tweak does (check each tweak's in-app Details popup first).
  • Restore/recovery issues — a tweak that didn't revert cleanly, a crash mid-run.
  • License import, activation, and purchase issues.
  • Bugs and crash reports — please attach a Support Bundle (Settings > Support > Export Support Bundle) when reporting one; it's redacted before it's saved, but review it yourself before sending it anywhere.

What's out of scope

  • Hardware failures or issues unrelated to this software.
  • Anti-cheat bans or game-side issues — Pluto's Tweaker does not interact with anti-cheat or modify game files, so it is not a support channel for those systems.
  • Requests to guarantee a specific performance outcome — see the FAQ on the home page.
  • Modifying tweaks to bypass this application's own security policies (arbitrary command execution, disabling Defender/Firewall/Secure Boot/VBS, kernel drivers, Realtime process priority) — these are permanent product decisions, not support limitations to work around.

How to reach support

Not yet configured — a support email will be added here before launch.

Or join the Discord for community support.

Response-time commitments

Not yet defined — depends on business decisions (team size, paid support tiers, if any) not yet made.